Shipping Policy


We offer free standard worldwide shipping on all items to all major destinations, no matter where in the world you live in. Although shipping to Russia and Brazil are free, please expect the possibility of extended delivery times. 
The average delivery time including processing time is 12-12 days. Although unlikely, an order can take up to 20-30 days to arrive and is mainly dependent on your location.
Please allow an extra 10 business days for delivery during the busy Christmas season as we occasionally get a large number of orders. 
Should your order take longer than 35 days to be delivered please contact us and we will resolve the issue for you.


Processing Time vs Shipping Time

Please note that processing time (2 to 5 days) is different from shipping time and should be added to the total delivery time.
Orders generally take 2-5 business days to be fully processed. Processing time allows us to verify, pack, and forward your order to logistics and get it shipped. 
After your order has been processed, your package will then be picked up by our shipping company for dispatch.


Unclaimed orders

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.


Custom / Duty Fees

Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that in rare occasions, customs agents may delay delivery of some packages.
We do not have control over customs and are therefore not able to be responsible for delays that may occur. Any cost associated with customs is to be paid by the customer.


Separate packages

An order may be split into different packages for any of the following reasons:
Certain items may be on backorder
Weight restrictions for regular shipping imposed by the post office
Different designers and warehouse locations. We work from multiple warehouses in different countries to bring you the best products at an affordable price.