How safe is your website?
Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only McCafe Secure, but we also allow for payments including credit and debit card through Pay Pal – one of the safest online payment system available.
How do I change or cancel my order?
Please email us within 1 hour of a cancellation. After that you'll have to wait until your product arrives and ship it back to us! The buyer will also be responsible for return shipping if there is nothing wrong with the item. We will make sure to respond as soon as possible at firstname.lastname@example.org.
I didn't receive any email confirmation?
Please make sure the email is not in your spam box and that you have waited at least 1 business day. If you still have not received anything, send us an email at email@example.com and we'll get back to you shortly.
You will receive another confirmation email within 4 to 6 days notifying you that your item has been shipped.
I have received different pricing details in my shipment?
This situation may happen if you live outside of the United States. When shipping to customers outside of the United States we are often required to include customs costs and/or a shipment invoice in your package. The pricing details vary depending on where you live!
I'm a fashion/luxury blogger, how can we work together?
If you have a following on Instagram, Facebook or a great blog, send us an email at firstname.lastname@example.org and we would be glad to speak with you.
How can I be promoted on your Instagram?
Take a picture with one of our items and post it while tagging us at @edgetimepieces to get a chance to win a free item.
Any questions about shipping and returns ?
Check out our shipping and return policy :)